Return policy
Authour: | Date: 20-08-2024
1. RETURN CONDITIONS
Customers need to check the status of the goods and can exchange/return the goods right at the time of delivery/receipt in the following cases:
- The goods do not match the type or design in the order placed or on the website at the time of ordering.
- Not enough quantity, not enough sets as in the order.
- External conditions are affected such as torn packaging, peeling, breakage...
- Customers are responsible for presenting relevant documents proving the above deficiencies to complete the refund/exchange of goods.
2. REGULATIONS ON NOTIFICATION TIME AND SENDING RETURNED PRODUCTS
Return notification time: within 48 hours of receiving the product in case the product is missing accessories, gifts or is broken.
Product return time: within 07 days from receipt of product.
Product return location: Customers can bring goods directly to our office/store or send them by post.
In case you have comments/complaints related to product quality, please contact our customer care line.
2017-12-21 21:09:48 | Admin
Huynh De Joint Venture Co., Ltd is the largest PET film making and distributing company in Hai Phong. With a large and modern factory system, we can satisfy our customers with the quantity and quality of our products.
2017-12-21 21:09:48 |
Polyethylene terephthalate (PET, PETE, PETP or PET-P) is a thermoplastic, polyester resin used in synthetic yarns, beverages, food and liquid containers, ...
